When you create a trial for MotiveWave™ from our website, you will be sent an email that contains a licence key. This key will need to be entered as part of the installation process (see the Install Guide). This licence key uniquely identifies your profile and will not change (even when you purchase).

If you think this key has been compromised, you can send a request to our support team ( to request a new key. This key will be sent to the email address that you registered with.

Changing your Licence Key

Your license key can be changed from the startup screen in MotiveWave™. From the Options menu button select the Licence option.

Enter your new licence key into the Licence Key field. Press the Update button to validate this key and change the licence key that MotiveWave™ will use going forward. Note: to avoid mistyping the licence key, it is recommended that you copy and paste the key from the email message instead.

Licence Status

You can easily check which MotiveWave™ Edition and Modules that are assigned to your licence by choosing Help -> About from the top menu bar of the Console. The About dialog will display your licence key, email address, edition, modules and lease/support expiry dates.

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