Email Configuration

MotiveWave™ may be configured to send out email messages as part of alerts or signals generated by studies. You will need to configure the SMTP (Simple Mail Transfer Protocol) settings in the Preferences dialog to enable this feature. These settings will be found under the Email tab. Choose Configure -> Preferences from the Console menu bar to display the Preferences dialog.

Email Preferences Dialog

Notes: Most email providers now use OAuth instead of simple authentication. You would need to find an email provider that allows connection without 2FA. Another way for this to work is to create a third-party app password and insert in the password field. This is supported by Gmail, Yahoo and Outlook. In addition, you might need to enable 2FA in order to assign a third party app password.

More information on the third-party app password can be found here:

For Gmail: https://support.google.com/mail/answer/185833?hl=en

For Yahoo: https://help.yahoo.com/kb/SLN15241.html?guccounter=1

For Outlook: https://support.microsoft.com/en-us/account-billing/how-to-get-and-use-app-passwords-5896ed9b-4263-e681-128a-a6f2979a7944

If you are using a corporate email address, you will need to contact your network administrator to get the specific SMTP settings.