> For the complete documentation index, see [llms.txt](https://docs.motivewave.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.motivewave.com/knowledge-base/error-messages/binance-futures-unable-to-load-listen-keys.md).

# Binance Futures - Unable to load listen keys

If you receive this error when connecting to Binance Futures, it is most likely related to your Binance API keys. You will have to double check your keys on the Binance side.

In addition,  make sure that your system clock is synchronized: 

* For Windows/macOS: <https://support.repzio.com/hc/en-us/articles/360042151612-How-to-Automatically-Synchronize-the-Date-Time-in-Windows-10-or-Mac-OS>
* For Linux: <https://linuxhint.com/sync-time-ntp-server-linux/>

Also, ensure that no cookie blockers are active as they may restrict the connection.

<div align="center"><figure><img src="/files/roCZRBz2tO1deepB81kz" alt=""><figcaption></figcaption></figure></div>


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